Deleting your account
You can delete your account and its data at any time. There are three ways: here on this page, in the app, or by email.
Delete your account here
You can complete the deletion on this page. Sign in and confirm — no app or email needed.
In the app (fastest)
- Open the Shopy 101 app (package com.shopy101.app) and sign in to your account.
- Tap the Profile tab in the bottom navigation bar.
- Scroll to the bottom of the settings list and tap the red "Delete my account" row — it has a bin icon and sits directly above "Sign out".
- Verify it is you: enter your password, or sign in with Google again if you use Google sign-in.
- Tap "Delete my account" in the confirmation dialog. Your account and data are deleted right away, and you are signed out.
By email
If you cannot reach the app, write to us from the email address on the account. We complete requests within 30 days; writing from the account's own address is how we verify it is you.
What gets deleted?
Deleted immediately
Your account details, username, profile picture, library, favourites, reading progress, follows and the reviews you wrote.
Anonymised
If you sold products, the sales records remain but are unlinked from your name — an accounting record cannot lawfully be erased.
Kept by law
Payment and invoice records. UK tax law requires these to be kept for 6 years, after which they are deleted automatically.
What we must keep by law, and for how long, is set out in full in our Privacy policy